It is the time of year when customers ask us to do A LOT! Watch this 3 minute if they ever ask too much and you don’t know how to respond. My clients have all struggled with this- so I recorded this advice for all of you entrepreneurs and business owners since so many clients said I made it sound easy! Go from awkward to confident about discussing what you CAN offer those valued clients who want you to go “outside the scope” of what you agreed upon. I give you THREE essential sentences to say or write every time this happens. Please watch if you value your time and you want customers who do too!

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